Sign up to Movato
Create an account to use the BuyForMe service
Choose a product
Find the product you want in your favorite store and send us the link
We’ll handle the rest
Relax while we purchase, process, and deliver it straight to you - hassle-free
When do requests process?
BuyForMe requests are reviewed by our managers daily from 10:00 to 22:00. Orders placed after this time will be processed the next day.
BuyForMe Fee
The service fee for Special shops is 10%. Details here.
*Special stores include those with ordering limitations (e.g. no delivery to warehouse addresses, card restrictions, or other purchase-related limitations).
FAQ
The service fee is 5% for ordinary stores and 10% for special stores. The minimum fee is $5.
You can track your parcel status in the My parcels section on the Movato website or mobile app.
No, you need to create a new request. If the previous request is still cancelable, you can cancel it and create a new one with the additional items.
Yes, you can cancel your order in the My parcels section on the website or mobile app, as long as the agent has not yet started processing it.
The BuyForMe service fee is 5% of the product price for regular stores. For special stores, the fee is 10% (the list of such stores will be available later). The minimum fee is $5.
For example:
- If the product costs $20, the 5% fee would be $1, but since the minimum fee is $5, $5 will be charged.
- If the product costs $200, the 5% fee will be $10.
No, but if you attempt to order from a not-listed store, our agent will review it upon receiving the request. Check back in 1 working day, and the store might be listed.
Some stores may set limits on the number of items that can be purchased in one order. However, there are no restrictions on the total order amount.
Movato managers start processing the order immediately after it is placed. On business days, this takes from a few minutes to 2 hours, while on weekends, it may take longer. Once the order is paid for and processed, you will receive a notification.
Pre-orders are generally not supported, as they require continuous availability checks. However, in some cases, they may be possible. If you have a specific request, please contact our support team.
If the item has already arrived at the destination, it cannot be returned. However, if it is still on the way to the warehouse, you can request a return special service. If the order has already arrived at the destination and the item is incorrect (e.g., wrong color or size), a return might not be possible, but Movato can arrange to purchase a new one for you.