Choose where and when to receive your parcel
Movato will deliver your parcel in the way that’s most convenient for you. Pick it up at a service center, use a parcel locker, or get it delivered by courier – all in just a few clicks via the mobile app or website.

Delivery options
Service center
Free – no payment required at pickup.
Help on-site – our staff will assist you and answer your questions.
Available in Almaty and Astana.
Service center
Free – no payment required at pickup.
Help on-site – our staff will assist you and answer your questions.
Available in Almaty and Astana.
How to request delivery?
Choose your parcel
Open the Movato app and select the parcels you want to receive. Delivery is only available for fully paid orders without customs restrictions.
Choose a convenient method
Parcel locker or courier to your door.
Set date and time
For locker pickup or courier delivery.

Receive your parcel!
Pick-up points
Ramstore ALL IN (Samal Mall)
Almaty, 226 Nazarbayev Ave.
10:00 – 22:00 / Open daily
“Arena” Shopping Center
Almaty, 141 Abay Ave.
10:00 – 20:00 / Open daily
“Sputnik Mall” Shopping Mall
Almaty, Mamyr-1 Microdistrict, 8A
10:00 – 22:00 / Open daily
Saryarka
Astana, 24 Turan Street
10:00 AM – 10:00 PM / Open daily
“Kaisar Plaza” Shopping Center
Almaty, Zheltoksan St., 115
09:00 AM – 10:00 PM / Open daily
“ATAKENT MALL” Shopping Mall
Almaty, 42 Timiryazev St.
10:00 – 22:00 / Open daily
“MOSKVA” Shopping Mall
Almaty, 8th Microdistrict, 37/1
10:00 – 22:00 / Open daily
Sauran Shopping Center
3 Almaty Street, Astana
10:00 AM – 10:00 PM / Open daily
“Spaces” Shopping Center
Astana, Samal Microdistrict, 11
07:00 – 00:00 / Open daily
“Eurasia 2” Shopping Center
Astana, 24B Petrova St.
10:00 – 21:00 / Open daily
Almaty Prime SC
Kazybek Bi St., 51
Daily, 10:00 - 22:00
Astana Prime SC
Turar Ryskulov st., 1B
Daily, 10:00 - 22:00
Delivery Hub
Regional deliveries
10:00 - 22:00
FAQ
Here you’ll find answers to the most common questions